Refund policy

We do not provide refunds or returns, all purchases are final. You will be contacted once your order is complete to confirm before printing and postage.

You can contact us at info@illustrationsbyelle.com with any issues regarding your order.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.